Setting up an eSIM on your iPhone, Samsung, or Google Pixel while traveling in Vietnam is quick and straightforward. With just a QR code or activation details from your eSIM provider, you can complete the setup in 3–5 minutes.

What You’ll Receive After Purchase

Once you buy your eSIM, you’ll receive an email with your eSIM profile, including:

• QR Code for easy installation
• SM-DP+ Address & Activation Code for manual setup if needed
• Important usage instructions

What You Need to Prepare Before Installing an eSIM

• A carrier-unlocked, eSIM-compatible device – Check our latest supported device list.
• A stable WiFi connection for smooth installation.
• Your eSIM details (QR code, SM-DP+ Address, Activation Code).

Installation Methods

There are two ways to install an eSIM on most devices:

1. QR Code Method (Recommended): Scan the QR code provided via email.
2. Manual Entry Method: Input the SM-DP+ Address and Activation Code manually if scanning isn’t possible.

Step-by-Step Installation and Activation Guide

iPhone (iOS 16 and later)

Installing the eSIM

1. Open Settings > Cellular (or Mobile Data).
2. Tap Add Cellular Plan (or Add eSIM).
3. Scan the QR code and follow the prompts.
4. If scanning isn’t possible, select Enter Details Manually and input the SM-DP+ Address and Activation Code.
5. Label your eSIM (e.g., “Vietnam eSIM”) under Cellular Plan Label.

Activating the eSIM for Data Use

1. Open Settings > Cellular.
2. Select your eSIM and turn on Data Roaming.
3. Set it as your Mobile Data Line if necessary.
4. If you experience connection issues, update your APN settings with details from your eSIM provider.

Samsung (Galaxy S20 and later)

Installing the eSIM

1. Go to Settings > Connections > SIM Card Manager.
2. Tap Add Mobile Plan > Scan Carrier QR Code.
3. Position the QR code within the scanner frame.
4. If scanning fails, tap Enter Code Manually and input your SM-DP+ Address and Activation Code.
5. Confirm and activate the eSIM when prompted.

Activating the eSIM for Data Use

1. Open Settings > Connections > SIM Card Manager.
2. Turn on the eSIM and set it as your Mobile Data Line.
3. Go to Connections > Mobile Networks, then enable Data Roaming.
4. If you can’t access the internet, update your APN settings with your provider’s details.

Google Pixel (Pixel 3 and later)

Installing the eSIM

1. Open Settings > Network & Internet.
2. Tap the + icon next to Mobile Network.
3. Select Download a SIM Instead and tap Next.
4. Scan the QR code or manually enter the SM-DP+ Address and Activation Code.
5. (Optional) Rename your eSIM under SIM Settings.

Activating the eSIM for Data Use

1. Open Settings > Network & Internet > SIMs.
2. Select your eSIM and turn on Mobile Data and Data Roaming.
3. If you can’t access the internet, go to Access Point Names (APN) in settings and input your provider’s details.

Troubleshooting Tips

• If you can’t scan the QR code, try entering the details manually.
• If your internet isn’t working, ensure Data Roaming is enabled and your APN settings are correct.
• Some 5G devices may need to switch to 4G/LTE for optimal performance in Vietnam.

By following these steps, your eSIM should be fully functional, providing seamless connectivity throughout Vietnam. If you need assistance, contact your eSIM provider via chat or hotline.