How to Set Up and Activate eSIM on Your Device for Travel in Vietnam

Setting up an eSIM on your iPhone, Samsung, or Google Pixel while traveling in Vietnam is quick and straightforward. With just a QR code or activation details from your eSIM provider, you can complete the setup in 3-5 minutes.

What You’ll Receive After Purchase

Once you buy your eSIM, you’ll receive an email with your eSIM profile, including:

  • QR Code for easy installation
  • Important usage instructions

What You Need to Prepare Before Installing an eSIM

  • A carrier-unlocked, eSIM-compatible device – Check our latest supported device list.
  • A stable WiFi connection for smooth installation.
  • Your eSIM details (QR code).

Step-by-Step Installation and Activation Guide

iPhone (iOS 16 and later)

Installing the eSIM

  1. Open Settings > Cellular (or Mobile Data).
  2. Tap Add Cellular Plan (or Add eSIM).
  3. Scan the QR code and follow the prompts.
  4. Label your eSIM (e.g., “Vietnam eSIM”) under Cellular Plan Label.

Activating the eSIM for Data Use

  1. Open Settings > Cellular.
  2. Select your eSIM and turn on Data Roaming.
  3. Set it as your Mobile Data Line if necessary.
  4. If you experience connection issues, update your APN settings with details from your eSIM provider.

Samsung (Galaxy S20 and later)

Installing the eSIM

  1. Go to Settings > Connections > SIM Card Manager.
  2. Tap Add Mobile Plan > Scan Carrier QR Code.
  3. Position the QR code within the scanner frame.
  4. Confirm and activate the eSIM when prompted.

Activating the eSIM for Data Use

  1. Open Settings > Connections > SIM Card Manager.
  2. Turn on the eSIM and set it as your Mobile Data Line.
  3. Go to Connections > Mobile Networks, then enable Data Roaming.
  4. If you can’t access the internet, update your APN settings with your provider’s details.

Google Pixel (Pixel 3 and later)

Installing the eSIM

  1. Open Settings > Network & Internet.
  2. Tap the + icon next to Mobile Network.
  3. Select Download a SIM Instead and tap Next.
  4. Scan the QR code
  5. (Optional) Rename your eSIM under SIM Settings.

Activating the eSIM for Data Use

  1. Open Settings > Network & Internet > SIMs.
  2. Select your eSIM and turn on Mobile Data and Data Roaming.
  3. If you can’t access the internet, go to Access Point Names (APN) in settings and input your provider’s details.

Troubleshooting Tips

  • If you can’t scan the QR code, try entering the details manually.
  • If your internet isn’t working, ensure Data Roaming is enabled and your APN settings are correct.
  • Some 5G devices may need to switch to 4G/LTE for optimal performance in Vietnam.

By following these steps, your eSIM should be fully functional, providing seamless connectivity throughout Vietnam. If you need assistance, contact your eSIM provider via chat or hotline.